1. Introduction

Collektr (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our platform, including our website, mobile applications, and related services (collectively, the “Services”).

By using Collektr, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with this policy, you should not use our Services.

2. Information We Collect

We collect and process different types of information depending on how you use our platform, including:

2.1 Information You Provide Directly

• Account Information: When you register, we collect detail such as your email address.
• Profile Information: If you choose to create a profile, we may collect information such as profile images, usernames, bios, and preferences.
• Payment and Transaction Data: To facilitate purchases or sales, we collect financial details such as payment card information, billing addresses, and transaction history.
• User Communications: Messages, customer support requests, or other communications with Collektr or other users are stored as necessary to operate our Services.

2.2 Information We Collect Automatically

• Device and Usage Information: We may collect details about the device and software you use, such as IP addresses, browser types, operating systems, and usage patterns.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze platform activity. You can manage your cookie preferences through your browser settings.

2.3 Information from Third Parties

• External Payment Processors: If you complete a transaction on Collektr, we may receive confirmation from payment providers.
• Authentication Services: If you sign in using third-party authentication (such as Google or Facebook), we may receive profile and account details from those providers.

3. How We Use Your Information

We use your information for various purposes, including but not limited to:

• Providing Services: To facilitate transactions, maintain user accounts, and ensure platform functionality.
• Customer Support: To resolve disputes, troubleshoot issues, and respond to inquiries.